Streamline Health Assessments with PDHI's Managed Health Assessment Solution

PDHI’s Managed Health Assessment solution simplifies the collection, analysis, and application of HRA data—supporting compliance and risk modeling, while enabling timely interventions across all lines of business.

Dashboard showing participants by wellness score risk group with a donut chart indicating low, medium, and high risk levels, total participants 280,992, alongside a Health Risk Assessment task to earn 500 points.

What is the Managed Health Assessment Solution?

PDHI's Managed Health Assessment (HRA) solution is an end-to-end platform that helps health plans and employers distribute, collect, and analyze member health assessments at scale — across web, phone, mail, and SMS.

From assessment distribution to data collection and reporting, the solution supports the full HRA workflow. Health plans use it to meet CMS and state requirements, drive risk stratification, close care gaps, and improve member engagement — all within an NCQA-certified, HIPAA and HITRUST compliant environment.

Key differentiators include white-label customization, omni-channel delivery (web, phone, mail, and SMS), and NCQA certification.

Who is This Platform For?

  • Health plans managing Medicare Advantage, Medicaid, D-SNP, or commercial populations that need scalable, compliant health assessment delivery. Particularly those focused on meeting CMS and state requirements, closing care gaps, and identifying members for care management interventions.
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One Platform,
Multiple Populations, Total Flexibility

Deliver, manage, and track health risk assessments across diverse populations with PDHI’s NCQA-certified, configurable assessment system and frameworks.

NCQA-Certified Question Sets

Customizable to meet requirements
by client, state, or program

SSO-enabled access from
member portal

Support for Medicare, Medicaid, and Commercial lines

Available for digital, paper, or live agent completion

Secure platform hosted in a HITRUST-certified environment

Omni-Channel Delivery & Completion Support to Meet Members Where They Are

Engage them wherever they are — deliver HRAs directly from your portal and across multiple channels including web, mobile, phone, or paper. Let members choose their preferred method, or use our live-agent outreach and mailer, email, or SMS communications to ensure completion.

Health Risk Assessment card showing a clinician holding a stethoscope, progress of 2 of 6 sections completed, a +1000 points badge, and a reminder to complete the assessment by Dec 31, 2024, with 15 days left and a “Continue” button.
Wellness program rewards screen highlighting earned points and redemption options.

Integrated Incentives & Engagement to Drive Member Experience

Engage them wherever they are — directly from your portal or on the go. Seamlessly configure incentive programs to reward HRA completion, gap closure,
or milestone achievement. Completed assessments can trigger coaching referrals, risk-stratified content,
care manager alerts, and personalized action plans.

Actionable Insights & Automation to Turn Data Into Decisions

Drive immediate action with dynamic workflows that automate program data and give real-time visibility into results. Results data can be sent to care management platforms, analytics tools, and member portals. PDHI supports data exchange and SSO for a seamless experience.

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See More Solutions

PDHI’s Platform supports a wide range of configurable solutions across markets:

Blue shield with a white medical cross in the center

Health Plans

Customize and adapt your HRA, collect actionable data to engage members, reward actions and drive better outcomes.

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Wellness Service Providers

Deliver ultra-tailored services, unique wellness programs and digital engagement tools to every client across your book of business.

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Employers

Create a culture of wellness and employee engagement, rewarding them for taking care of their health and using their benefits.

What is the Managed Health Assessment solution?

PDHI's Managed Health Assessment solution is a comprehensive health risk assessment platform that helps health plans and employers distribute, collect, and analyze member health assessments at scale. It includes the HRA instrument, delivery infrastructure, reporting tools, and integrations with care management systems.

How does PDHI's Managed Health Assessment solution work?

The solution handles the full HRA workflow: from outreach and assessment distribution across multiple channels (web, phone, mail, SMS) to member completion, data collection, and population health reporting. Results feed directly into care management and risk stratification workflows.

Is PDHI's Health Assessment platform NCQA-certified?

Yes. PDHI's health assessment platform is NCQA-certified, meeting the quality standards required for health plans pursuing NCQA accreditation. Learn more about our NCQA compliance capabilities.

Can the Managed Health Assessment solution be customized for different populations?

Yes. The platform supports white-label customization and can be configured for different member populations, including Medicare Advantage, Medicaid, D-SNP, commercial, and employer groups. Assessment content, delivery methods, and branding can all be tailored.

Does the platform support Medicare, Medicaid, and commercial plans?

Absolutely. PDHI's Managed Health Assessment solution is designed to support the full spectrum of health plan types — Medicare Advantage, Medicaid, D-SNP, and commercial plans — each with the compliance and customization requirements unique to those populations.

Ready to Transform
Your HRA Strategy?

Let’s explore how PDHI can streamline your health assessments and elevate member engagement.

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