ConXus supports your NCQA accreditation and streamlines health appraisal administration and incentives management. Customize it to your needs. Integrate it with your existing tools. Engage your members.
Health plans across the nation have trusted ConXus for their member engagement, compliance, and health improvement needs for over 25 years. Whether you’re servicing Medicare, Medicaid, or commercial members, PDHI has a solution to meet your plan’s needs.
Whether your focus is on member engagement, identifying gaps in care, or quality improvement, the NCQA WHP 5 certified Health Appraisal is a vital first step toward making a positive connection with your members.
Configure the questions, delivery methods, and outreach model to meet state and plan requirements.
NCQA WHP 7 certified Self-Management Tools cover 13 topics from Healthy Eating to Quitting Smoking.
Health risks and state of change are combined to create a personalized learning plan that motivates participants to make gradual lifestyle changes for sustainable improvements in health behavior.
Encourage your members to close gaps in care or boost appraisal completion rates through custom-built incentive programs.
Reward members for participation, health improvement, or completion of activities, based on your plan's design and preferred redemption process.
Keep your brand at the forefront with your members. The white-labeled dashboard serves as a seamless extension of the member portal through single sign-on (SSO), incorporating your logos, colors, and images.
Connect with members based on their preferences by leveraging a multi-channel communication strategy that personalizes outreach and drives action.
The reporting dashboard provides immediate access to participation and results that turn your data into actionable information. Batch and real-time integrations deliver data directly to your health management system.
Meet accreditation requirements with health appraisals and self-management tools
Improve gaps-in-care closure and increase completion with customizable incentives
Boost health appraisal completion with multi-channel tools for outreach and live agents
Enrich member experience with interactive health improvement tools and information
Meet accreditation requirements with health appraisals and self-management tools
Improve gaps-in-care closure and increase completion with customizable incentives
Boost health appraisal completion with multi-channel tools for outreach and live agents
Enrich member experience with interactive health improvement tools and information
High expenses caused by inefficiency
Improper use of your team’s resources
Low member engagement
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A Northern health plan and PDHI client since 2015, serves over 330,000 Medicare, Medicaid, and commercial members.
PDHI’s ConXus Platform and Completion Support services delivered a personalized multi-channel health appraisal and multi-touch outreach process achieving a 53% completion rate for its Medicare members.
By using PDHI’s NCQA WHP 5 certified health appraisal, the plan was able to receive automatic credit when undergoing NCQA Health Plan Accreditation for PHM 4, Element A: Frequency of Health Appraisal Completion.
